F.A.Q.
Frequently Asked Questions
How can I track my order?
To track your order, please visit our 'Order Tracking Page.'
How can I contact you?
To contact us at anytime, please reach out to us by way of our 'Contact Page,' and we will respond to your inquiry as soon as possible.
Do you offer a loyalty or reward program?
Yes, our GUT'R Rewards Program utilizes the Joy Rewards application. In order to REDEEM REWARDS YOU MUST FIRST CREATE AN ACCOUNT with us. Any customer that places an order will collect points regardless of program membership.
Reward members will receive 5 GUT'R Points for every $1.00 spent (or 5% back). GUT'R Points can also be acquired by performing certain action (a like on Facebook or a follow on Instagram or X). There is no cost to enroll, there is no reason not to...unless you just despise saving money. You can find the 'sign up' form for our loyalty program by clicking the 'Rewards' button (The Gift Box Icon) @ the bottom right corner of your device's screen. Please visit our 'Rewards Page' for more detailed information about the GUT'R Rewards Program.
Do you run contest or give-a-ways of any sort?
Most definitely, we told you we love our fans! We currently run our contest and give-a-ways through the Gleam.io application. Through our contest, we offer limited edition & rare items for anyone & everyone to win. NO PURCHASE IS NECESSARY; however, certain 'actions' on social media will allow for extra entries into any contest, thus increasing your entries & your chances of winning. All verification of your shared information & qualifying actions is handled by Gleam ONLY, not us. Rest assured none of your information is handled by, or shared with us OTHER THAN that which is necessary for the success promotion of the contest. To learn more please visit Gleam.io at the link provided.
Do you offer gift cards?
Yes, we offer Gutter Brudderz gift cards in 6 denomination ranging from $25 - $200. Our gift cards are digital, so an email address is required. To purchase gift cards, please visit our 'Gift Card Page.'
Why do you have multiple sites?
We have different sites / channels to for two reasons. The first reason is for function. For example, we use Ebay for it auction functionality. The second reason is for market segmentation. To learn more about our marketing structure visit the 'Site Info Page.'
Do you offer 'wholesale' pricing?
Yes, to begin the 'Verification Process' please copy & paste the following:
"ATTN: Retailer Verification"
into the top of the comment area on our Contact Page:
Do you offer free shipping?
Yes, we currently offer free shipping (Economy Rate) on all orders with shipping addresses within THE UNITED STATE ONLY. Free shipping will automatically trigger when the $75.00 threshold has been reached in the checkout cart.
What is your shipping policy?
To learn more about our shipping policy, please review our 'Shipping & Handling Page.'
Is this website available in any languages beside English?
Yes, it is also available in Spanish & French. To toggle the language, please follow the instructions below for your device type.
FOR MOBILE DEVICES, under the 'Customer Service Menu,' there is a bottom entry that reads "USD / EN." Click there and scroll all the way to the bottom to toggle the language between English / Spanish / French.
FOR DESKTOP DEVICES, at the top right corner to the left of the cart icon, there is an entry that reads "USD / EN." Click there, and at the bottom right you will the selector to toggle your language between English / Spanish / French.
Where can I find your conditions, policies & terms of service?
Oh you mean the 'usual paperwork?' Yes of course we have those. For your convenience, those policies are listed below:
For your convenience, these policies can also be quickly found by scrolling to the very bottom of any page on this site. Simply click on "Terms and Policies."
How can I unsubscribe from your marketing emails?